Even during your stay in Japan,
you can safely consult us for sudden illness or health concerns.
Our Clinic’s Features
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Consultations available in English, Chinese, and Korean.
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Credit cards and electronic payments accepted.
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Issuance of medical certificates and receipts in English available.
Even during your stay in Japan,
you can safely consult us for sudden illness or health concerns.
Frequently Asked Questions
About First Visit
- Do I need an appointment for my first visit?
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We prioritize appointments. Using our online booking system (DigiSma) reduces wait time. Walk-ins are accepted if slots are available.
- What should I bring for my first consultation?
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Please bring your health insurance card or My Number Card, public medical expense certificate(if applicable), and medication record book. For private treatments, bring an ID (e.g., driver’s license).
About Insurance Treatment
- What is the difference between insurance and private treatments?
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Insurance treatments are covered by national health insurance, with 10–30% out-of-pocket.
Private treatments are fully self-paid but offer more options.
- Do I need a referral letter from another hospital?
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Not required, but bringing one allows for better continuity of care.
About Private Treatment
- How can I receive AGA or ED treatment?
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A doctor will examine you at your first visit. If suitable, prescriptions can be provided in-clinic.
Select “Private Treatment (AGA/ED)” when booking.
- Do I need a reservation for NMN or High-dose Vitamin C IV drips?
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Yes, IV therapies require prior booking as medication must be prepared.
- Can I pay for private treatments with a credit card?
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Yes, we accept credit cards and various digital payment methods.
Psychosomatic Medicine
- When should I consult psychosomatic medicine?
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We address a wide range of conditions including insomnia, anxiety, depression, palpitations, and stress-related health issues.
- Can you issue medical certificates?
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Yes. Certificates for leave, return to work, or school attendance are available upon request.
Sexually Transmitted Infections (STIs)
- Do you provide STI testing?
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Yes. We test for chlamydia, gonorrhea, syphilis, HIV, and others. Results are provided promptly.
General Information
- Is consultation available in English?
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Yes, English consultations are available for international patients.
- What payment methods are available?
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We accept cash, credit cards, transportation IC cards, and QR code payments.
Access
If coming from Fukuoka Airport
- Take the Fukuoka City Subway from 'Fukuoka Airport Station' (6 minutes) to Hakata Station. From the Hakata Exit gate, go through the B1 floor directly connected to KITTE Hakata 8F.
If coming by JR Lines
- Use JR Hakata Station Central Gate or North Gate and proceed to the Hakata Exit.
If coming by Shinkansen
- From the Kyushu or Sanyo Shinkansen gates, proceed to the Hakata Exit.
If coming by Express Bus
- Directly connected from the Hakata Bus Terminal 2F deck
Clinic Hours & Closed Days
Phone reception is available during clinic hours until the final check-in time.
*1 Saturday afternoon clinic hours: 13:00-18:00
*2 Closed on Sundays and public holidays
Clinic Hours
